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Returns and exchanges
 
 

If you are not satisfied with the product that you have bought, you can return or exchange within 14 days of the delivery date. Make sure you keep all the receipts save for the return process.

HOW TO MAKE A RETURN

All we ask is that you fill in the Returns Form below, and return the product in its original condition with its packaging.

Mail your returned item to:

Hera. boutique
Rita Hannariikka Savvaidi
Lindos
85107, Rodos, GREECE


We will also need a copy of your order confirmation record and goods receipt. Return shipping is in your cost.

RETURN EXCEPTIONS
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

RESTOCKING FEE
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

EXCHANGES
If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

RETURNS INFORMATION
Please provide us with the information outlined below. This information must accompany all returns.